AI Idea Generator

Turning customer feedback into your next innovation
Challenge
The client sought to leverage generative AI to innovate and develop new products in the mobility and broadband sectors. The goal was to use AI to sift through customer feedback and external data to generate new product ideas, enhancing their innovation process.
OUTCOMES

The ideation tools and the project process streamlined the ideation cycle, identifying potential partners within the client’s organization who could add value to new ideas. This represented another significant step towards a more innovative and user-focused approach.

66% Reduced Ideation Time

Leveraging AI tools, Dialexa analyzed customer feedback and data to identify high-potential product ideas, streamlining the ideation process. By automating idea generation and refinement, it allowed the company to focus on the most promising concepts.

40% Increase in Viable Product Ideation

Dialexa identified product ideas using advanced data analysis, ensuring only the most viable concepts were pursued. This streamlined the process, significantly increasing the quality of product ideas.

25% Increased Connections Across Business Units

Using advanced data analysis, we were able to create refined product ideas and match them with relevant stakeholders across the organization. This led to a noticeable improvement in idea quality, as evidenced by higher internal testing scores.

WORK

User-friendly pain point tracker

Dialexa provided the client with a comprehensive AI toolset, including a “Bingo Ideation” tool and a user-friendly Pain Point Tracker, to sift through data and bring the customer’s voice forward to identify new ideas. The “Bingo Ideation” tool facilitated structured brainstorming sessions, allowing the client to quickly generate and categorize many ideas based on customer feedback and market trends. The Pain Point Tracker helped prioritize these ideas by highlighting the most pressing customer issues and opportunities.

One crucial area the project was able to address was the integration of the customer’s voice in the ideation or evolution journey, facilitating a deeper understanding and commitment to meeting user needs. The project also created a clear path between new ideas and product development, enhancing transparency and traceability within the innovation pipeline.

Client

Leading consumer electronics company

Roles
  • Product Strategist
  • Design Lead
  • Enterprise Architect
THINKING
  • Product Strategy
  • Gen AI
  • Design Thinking
Connect

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